Terms & Conditions
1. Introduction
Welcome to Rebecca Coombes Counselling. These Terms and Conditions outline the terms under which you may access our services. By engaging with our services, you agree to these terms.
2. Services Provided
Rebecca Coombes Counselling offers a range of professional counselling services to support your mental health and personal growth. Our services include:
- Relationship Counselling: Addressing conflicts, rebuilding trust, and fostering meaningful connections.
- Communication Breakdown Support: Helping you develop effective communication strategies for stronger interpersonal relationships.
- Building Self-Awareness: Encouraging introspection to reconnect with your values, emotions, and strengths.
- Family Dynamics Counselling: Exploring the complexities of family relationships to promote understanding and balance.
- Bereavement Counselling: Providing compassionate support as you navigate the emotions and challenges of loss.
- Pre-Marriage Counselling: Helping couples prepare for a committed future by exploring expectations, values, and communication.
All services are delivered in a safe, confidential, and supportive environment.
3. Client Responsibilities
- Provide accurate and complete information to ensure effective support.
- Attend scheduled sessions or provide at least 24 hours’ notice for cancellations.
- Acknowledge that counselling is a collaborative process, and outcomes may vary.
4. Fees and Payments
- Fees for services will be communicated before sessions commence.
- Payments are required prior to or on the day of the session.
- Failure to attend a session without sufficient notice may incur a cancellation fee.
- For detailed information, please refer to our Fees Page.
5. Confidentiality
All information shared during sessions is kept confidential unless:
- There is a legal obligation to disclose (e.g., risk of harm to yourself or others).
- Disclosure is required to comply with professional ethical standards.
6. Cancellation Policy
To cancel or reschedule a session, 24 hours’ prior notice is required. Failure to provide sufficient notice may result in a cancellation fee.
7. Disclaimer
The counselling services provided are not a substitute for medical or psychiatric treatment. Clients experiencing acute distress are encouraged to seek immediate professional medical assistance.
8. Amendments
Rebecca Coombes Counselling reserves the right to update these terms and conditions. Any changes will be communicated through appropriate channels.
9. Contact Us
For questions or concerns regarding our Privacy Policy or your data, please contact us at:
Ph: 0413 409 339
Email: rcoombescounselling@gmail.com
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